The Rental Assistance Case Coordinator for the Eviction Defense Collaborative is responsible for interviewing clients and evaluating an applicant’s eligibility for rental assistance. Approximately two-thirds of the Rental Assistance Case Coordinator’s time will be spent providing short-term case management to clients seeking assistance to pay back rent, while the remaining third of the time will be spent providing more in-depth, longer-term case management and counseling to families with children. This position reports to the RADCo Program Manager. The applicant also works closely with the other Rental Assistance Case Coordinators, Rental Assistance Volunteers and interacts with the Staff Attorneys and other staff.
The Eviction Defense Collaborative (EDC) provides legal assistance and advocacy to low-income and indigent tenants in San Francisco who are being evicted. We assist by educating tenants about the legal process, advising them of their options, drafting responsive legal documents, providing referrals to assist them in fighting their evictions, negotiating legal settlements, and representing clients at court hearings and at trial. The EDC also administers one-time rental assistance grants and loans through our RADCo Program to help tenants who are behind in their rent to pay the rent and stay in their homes. The work at the EDC is made possible by a small staff and many volunteers from local schools and the community. The work environment at the EDC is collegial, rather than having a rigid hierarchy of job positions, and we work as a team to assist the tenants who seek our help. Please see our website, www.evictiondefense.org for more information.
SALARY: $42,500 – $47,500 (DOE) – plus medical and dental benefits. This is a non-exempt, full time position.
- Identify and gather the necessary documentation and information so the client’s eligibility for rental assistance can be properly evaluated.
- Complete client intakes.
- Provide in-depth counseling and support over a twelve month period to a small case load of families with children in order to help them establish financial self-sufficiency and obtain, or maintain, stable housing.
- Work cooperatively with other nonprofit agencies both to receive clients’ referrals and identify useful services as they benefit individual client’s needs.
- Advocate on behalf of tenants with their landlords and the landlords’ attorneys, to encourage acceptance of rental assistance payments.
- Create and implement new procedures and forms, as needed, to effectively administer rental assistance and case management programs.
- Follow-up with tenants at various intervals after assistance has been provided to help evaluate long-term effectiveness of program.
- Prepare written summary reports and maintain client database.
- Perform other duties as assigned.
- Proficient in Spanish preferred
- Well-organized, highly motivated, creative.
- Knowledge of landlord-tenant law a plus.
- Several years of case-management experience with families preferred.
- Ability to work independently and as a team member as well as being aware of when to seek supervision.
- Excellent written and oral communication skills; computer literate.
- Able to work efficiently and effectively under pressure.
- Ability to work under deadlines; has good time management skills.
- Demonstrate a measurable commitment to social justice and assisting diverse, low income and/or disadvantaged communities.
Send resume and cover letter to:
Eviction Defense Collaborative
1338 Mission Street, 4th Floor
San Francisco, CA 94103
or AS ATTACHMENTS to:
We are strongly committed to diversity and encourage applications from anyone who can contribute to making the Eviction Defense Collaborative a more diverse community. Open to candidates who are nonviolent offenders, veterans, or retirees. All qualified applicants will receive consideration for employment. The Eviction Defense Collaborative believes that all persons are entitled to equal employment opportunity, and the agency is committed to not discriminating on any basis prohibited by applicable law.